Privacy Policy

Effective Date: January 1, 2026 | Last Updated: April 1, 2026

Lake Point Chicago LLC ("Company," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lakepointchicago.com or engage our services.

Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our website and services.

1. Information We Collect

We may collect information about you in the following ways:

• Personal Data: Name, email address, phone number, company name, and job title when you contact us or request a consultation.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
• Business Data: Information you provide in connection with our B2B services, including organizational details and operational requirements.
• Communications Data: Records of correspondence when you contact us by email, phone, or other means.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Process and fulfill service agreements
• Send administrative and operational communications
• Improve our website and service offerings
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website and delivering services (e.g., Google Workspace, Cloudflare, AWS).
• Legal Requirements: When required by applicable law, regulation, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.
• Protection of Rights: To protect the rights, property, or safety of Lake Point Chicago LLC, our clients, or others.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Business records related to service agreements are retained for a minimum of seven (7) years in accordance with applicable regulations.

5. Security of Your Information

We implement administrative, technical, and physical security measures to protect your personal information. Our infrastructure is secured by AWS, Cloudflare, and Google Workspace enterprise-grade protocols. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• California Residents (CCPA): Right to know what personal information is collected, right to delete, and right to opt-out of sale of personal information. We do not sell personal information.
• All Users: Right to access, correct, or delete your personal information by contacting us at contact@lakepointchicago.com.
• Marketing Communications: Right to opt-out of marketing emails at any time by clicking "unsubscribe" or contacting us directly.

7. TCPA Compliance

Lake Point Chicago LLC conducts all outreach and lead generation activities in full compliance with the Telephone Consumer Protection Act (TCPA). We do not engage in unsolicited robocalls or automated text messages to consumers. All B2B outreach is conducted to business entities in compliance with applicable federal and state regulations. If you wish to be removed from any contact list, please email us at contact@lakepointchicago.com.

8. CAN-SPAM Act Compliance

All commercial email communications from Lake Point Chicago LLC comply with the CAN-SPAM Act. Each email includes a physical mailing address and a clear mechanism to opt-out of future communications. We honor all opt-out requests promptly within 10 business days.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: contact@lakepointchicago.com
• Phone: +1 (312) 416-8447
• Address: 444 West Lake Street, Suite 1700, Chicago, IL 60606, USA